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LEGAL & COMMERCIAL INFORMATION

Service Delivery Policy

How digital deliverables, milestones, review windows, handover and post-launch support are handled.

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Last updated: 27 August 2026Digital service fulfilment
Nexora TechnologyWebsite: nexoratechnology.storeSupport: support@nexoratechnology.store
US business information: Nexora Technology is presented as a US-based digital services business. Business location: United States. Support email: support@nexoratechnology.store. Standard support hours are Monday–Friday, 09:00–18:00 Eastern Time (ET).

1. Digital delivery only

NEXORA TECHNOLOGY supplies digital services rather than physical goods. Delivery may occur through a live deployment, staging link, repository, downloadable files, design files, dashboard, documentation, credentials or another method stated in the project scope.

2. When delivery timing starts

The project timeline should begin from the start condition stated in the approved quotation—typically after required payment, content, credentials and approvals have been received.

3. Milestones and estimated dates

Expected milestones and final delivery dates are estimates unless the agreement states otherwise. Complexity, review cycles, change requests and third-party approvals may affect timing.

4. Client dependencies

Missing content, late feedback, unavailable credentials, delayed approvals or expanded scope may pause or extend delivery. NEXORA TECHNOLOGY should communicate material schedule changes when they arise.

5. Review, revisions and acceptance

The final scope should specify review windows, revision limits and how acceptance is confirmed. If the client does not respond within an agreed review period, the project agreement may define how the work is paused or treated as accepted.

6. Third-party approvals

App stores, hosting providers, payment gateways, ad platforms, APIs and similar third parties control their own review, outage and approval timelines. Those external delays are not direct delivery failures by NEXORA TECHNOLOGY.

7. Handover and ownership

Final handover should identify the delivered files, credentials, repositories, licences, documentation and any remaining third-party subscriptions. Ownership or licence transfer follows the agreed payment and project terms.

8. Post-launch support

Any included warranty period, maintenance, monitoring, content management or ongoing support should be stated separately in the quotation or service agreement.

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